Skyview of Cleveland

City of Cleveland Launches New Website


Continuing the commitment to modernize City Hall    

August 22, 2023 – Cleveland, OH – The City of Cleveland announced today the launch of a new website. The new site represents a significant milestone toward the administration’s promise of modernizing City Hall operations. “I'm thrilled to share that the city's website has undergone a major transformation,” stated Mayor Justin M. Bibb. “This new platform is designed to enhance and streamline the resident experience and revolutionize the way we interact with our city.”

With its user-friendly interface, enhanced functionality, and an impressive range of new features, the new site is poised to improve the way business is conducted across the city. The site also provides an easier experience for the end user.    

Some of the new features include:  

  • Modern look and feel  
  • User-friendly navigation 
  • Search function based on the end users’ goal 
  • Mobile-friendly interface 

“This launch is another stage in our effort to elevate Mayor Bibb’s vision of a modern and transparent City Hall,” said Froilan Roy C. Fernando, Chief Innovation and Technology Officer, “In the coming weeks, more digital services and applications will be brought forth on the City’s website to provide information and collaboration on services between the City’s departments and our community here in Northeast Ohio.”

Based on data, employee, and resident input throughout the redesign process, the city aimed to provide users with a more valuable, user-centric, and responsive resource that can be accessed across all platforms and devices. The focus was to make it easier for residents and visitors to learn and locate valuable information about our programs, services, and resources regardless of whether they are at their desks or on their mobile devices. We will work with our residents to make sure any concerns are addressed and tweaks are made accordingly. The city understands the importance of providing a seamless experience for everyone engaging with the website.  

Explore the new site here: